Welcome To Grand Hotel Normandy
Your Special Home Away From
Home
Real luxury lies in small things… From a warm, heartfelt welcome to surprising attentions during your stay. We ensure that every moment becomes a unique experience. With us, the little details make the difference. Experience the cozy, homely atmosphere of Grand Hotel Normandy where timeless elegance and modern comfort are in perfect harmony. Our hotel is located near the vibrant city center Full of trendy restaurants and cozy bars where you can enjoy a
delicious Belgian beer. Enjoy the rich history of Bruges and discover the many hidden gems of this beautiful UNESCO World Heritage site. And most importantly, come relax with us afterward.
Free in every room and suite:
- Cofee and tea
- Free use of bathrobe and slippers during your stay
- Free Wifi
Ratings & Reviews
Tripadvisor - "Excellent" (300+ reviews)
Hotels.com reviews - "Fantastic" (360+ reviews)
Booking.com - "Fabulous" (9000+ reviews)
Expedia - "Wonderful" (300+ reviews)
Google (500+ reviews)
Overall Ratings Score
Based on more than 10 000 user reviews
See What Our Guests Are Saying
Guest Testimonials : Stories Of
Hospitality
WeijVerified Wonderful LeonVerified Prima Hotel, maar te duur voor wat je ervoor krijgt. ☺ Was makkelijk te vinden, aan de rand van Brugge. Badkamer erg proper. En ontbijt was zeer uitgebreid. ☹ Dat je voortaan in het Engels wordt begroet, Parkeren a 25,-- achter het Hotel mwa,.........en dat er in de lobby veel gewerkt werd aan een verbouwing oid, dus een rommelige indruk. (jammer) verder is de algemen indruk een beetje gedateerd. Liften, deurstylen, deuren ze hebben allemaal een kras, een deuk of verf is afgeschaafd. Kortom hier doet een verfroller wonderen. MariiaVerified Very Good ReisVerified Merci à tout le personnel pour cette surprise, on s’en souviendra à vie ! Merci beaucoup ☺ La relation envers les clients, à l’écoute et très attentionnée ☹ Rien du tout DavidVerified Superb ☺ Location Friendly Clean LennyVerified Very Good MarkVerified Overall, a lovely stay as always with the unfortunate issues I feel need to be mentioned. ☺ Nice room, nice reception staff, great location, very visually clean. ☹ Disappointing Service and Maintenance Issues Compared to Previous Stays We’ve stayed at the Grand Normandy three times, and while the room was clean and spacious as usual, this visit fell short of expectations. The fridge in our room wasn’t plugged in, which we only discovered when trying to get a cold drink—unfortunately, the water was warm. We had to plug it in ourselves. Breakfast was okay but not up to the usual standard. There were no boiled eggs because the egg boiler machine was broken, and surprisingly, no alternative was offered. On New Year’s Day, one staff member (possibly the manager) was quite rude when we asked a simple question about eggs. Her tone with other guests was also abrupt, telling people to “get buffet items now” as they were clearing up—very unprofessional for a hospitality setting. Staff were also slow to replenish breakfast items like bacon, scrambled eggs, and orange juice. Guests had to ask for refills, and then wait around 10 minutes for them to appear. This inefficiency was not something we experienced on previous visits. Additionally, there were noticeable drainage problems in the rear lower areas of the building, causing unpleasant smells. This really detracted from the overall experience and needs urgent attention. Overall, while the hotel itself is lovely and we’ve enjoyed staying here before, the service and maintenance issues this time were disappointing. We hope management addresses these problems so standards return to what we’ve come to expect. DirkVerified Very Good ☺ Verblijf ontbijt ☹ FitnessruimteVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
BEST PRICE FOR OUR GUESTS
BEST PRICE & Exclusive Benefits When You Book On Our Website
- BEST PRICE when you book on our website
- Free Cancellation (depending on the rate you choose*)
- Box with delicious belgian chocolates
- Free early-check-in (when rooms are available)
These benefit packs apply ONLY to the customers who book on our website.
*Free cancellation applies to the rate you choose.
When booking a room, you will be presented with multiple variants.
Please choose the one that fits your needs.
Let's Explore!
CW Hotel Collection — One Family, One Philosophy
Our Mission At CW Hotel
Collection
At CW Hotel Collection, we do more than welcome guests — we create a feeling of home. Across all our hotels, you’ll find warm-hearted service, simple elegance, and a deep-rooted positivity that shines through in every detail. Our values:
- A home-away-from-home feeling
- Simplicity in hospitality
- Positivity as a lifestyle
“Enjoy life today, yesterday is already gone” That’s the quote we live by. We invite you to experience the spirit of CW Hotel Collection in each of our unique hotels in Bruges and Blankenberge.
Facilities and Services
Enhance Your Stay with Our
Exclusive Amenities
- Breakfast (optional)
- Hotel parking (separate pay)
- Hairdryer in each bathroom
- Safe in each room
- Heated pool
- Minibar In rooms
- LCD TV with digital channels
- Free WiFi
- Lobby bar
- Coffee and tea in rooms
- City location
- Premium toiletries (Atelier Rebul)
Your Perfect Location
Join Us Into The Heart Of Bruges
Whether you’re traveling by car, train, or plane, it doesn’t matter. Grand Hotel Normandy is perfectly located, just a stone’s throw from the heart of Bruges and the Belgian coast. Ample parking, public transport within walking distance, and a taxi at your door with just 1 phone call. We ensure that your journey is effortless and hassle-free. So you can fully enjoy your stay with us.
Choose Your Ideal Room
Each room at Grand Hotel Normandy has its own unique design
Diverse Needs, diverse Solutions
- Small double room (peace, comfort, style)
- Standard double room (elegance, peace, comfort, nature)
- Charming double room (peace, comfort, style, elegance)
- Deluxe double room (peace, comfort, elegance, luxury)
- Penthouse (design, elegance, luxury, space)
- 3 person room (plenty of space, comfort, functionality, family)
- 4 person room (plenty of space, comfort, functionality, family)
Frequently Asked Questions
Where can I park and what are the costs?
- RESERVED HOTEL PARKING:
Advance reservation is necessary.
Cost: 25 euros per car per night.
Available from 15 pm on the day of check-in until 11 am on the day of check-out.
Important: the cost of reserved parking that is not used will not be refunded. - PUBLIC PARKING NEARBY:
- CENTRUM ’T ZAND
The parking is located next to Koning Albert I park, partially under the Concertgebouw and the square Het Zand.
Access via the tunnel under Koning Albertlaan.
Grand Hotel Normandy is located a 5 minute walk away. More information: www.interparking.be - STATION BRUGGE
This parking next to the station is located a 20-30 minute walk from Grand Hotel Normandy.
You can also take the bus to the city center for free by showing your parking ticket. More information: www.interparking.be
Is there public transport nearby?
Yes, there are several options:
- TRAIN - The Bruges train station is located a 20-30 minute walk from Grand Hotel Normandy.More info: www.nmbs.be
2. BUS - More info: www.delijn.be
3. TAXI - At the main entrance of the railway station you can find several
taxi stands
4. AIRPLANE -The nearest airports are Brussels National Airport (95km) and Ostend Airport (25km).
Is breakfast included?
No, the extensive breakfast is not included in the prices mentioned on our website.
Breakfast can be reserved in advance via our website or at our reception.
Price: 20 €
What are the check-in/check-out times?
All our guests can start their check-in with 3:00 PM
Check-out hours end with 11:00 AM
Is late check-out possible?
Yes, based on availability. Cost:
- Until 12pm: 10 euros
- Until 1pm: 25 euros
- Until 2pm: 50 euros
Are pets allowed?
We are sorry, but pets are not allowed at Grand Hotel Normandy.
However, you might consider our other 4stars hotel in Bruges, where pets are accepted, Hotel De Orangerie.
Click HERE, explore our website and book your room.
How to get to Grand Normandy Hotel?
By Car
Brugge is situated along the E40 motorway, about an hour’s drive from Brussels or Antwerp.
Preferably use underground parking ‘Centrum ‘t Zand’ (open 24/7). From there, the hotel is just two minutes away, on foot.
By Public Transport
You can reach the hotel by train, followed by a short bus ride from the station.
Just in front of the main entrance of the station is the central bus stop. Take a bus line 3, 9, 23 or 42 and after 5-10min get off at the ‘Hoefijzer’ stop.
Timetables: www.delijn.be
What if I can't find available rooms?
No availability for the period you selected? No problem!
With 6 hotels in Bruges, and 2 hotels in Blankenberge (coastal side, very close to Bruges), you can check availability in one of our other hotels.
Discover all our hotels on the CW Hotel Collection page and check availability HERE.
CW HOTEL COLLECTION
Grand Hotel Normandy
Visit us at the heart of Brugges
Hoefijzerlaan 37
8000 Brugge, Belgium
Do you have more questions? Click here and leave us a direct message.


